Role Summary:
We are looking for a personable and organized Front Office Supervisor to oversee the daily operations of the front desk and ensure excellent customer service.
Key Responsibilities:
- Supervise and support front desk staff to maintain high service standards.
- Greet and assist guests with reservations, check-ins, and check-outs.
- Address guest inquiries and complaints promptly and professionally.
- Maintain accurate records of room availability and bookings.
- Train and schedule front office team members.
Requirements:
- Diploma or degree in Hospitality or a related field.
- 1-2 years of experience in front office operations or customer service.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities
How to Apply:
If you meet the qualifications and are ready to take on this exciting challenge, please send your CV and a cover letter to Mathillsng@gmail.com