Job Description

About the Role

We are seeking a dynamic, sales-driven, and culturally aware Hotel Manager to oversee the day-to-day operations of a reputable hotel in Imo State. The ideal candidate must have a solid understanding of how hotels operate in Eastern Nigeria, with a sharp business acumen, excellent people skills, and the ability to adapt to the prevailing economic realities in the region

• Lead and manage the hotel’s operations across all departments, including front desk, housekeeping, kitchen, and maintenance.

• Develop and implement strategic marketing and visibility initiatives to drive foot traffic, bookings, and increase revenue.

• Ensure top-tier guest experience while maintaining high standards of service, cleanliness, and hospitality. • Identify and execute cost-effective measures without compromising service quality.

• Drive sales and create local partnerships to promote the hotel within the Imo State community and beyond. • Maintain accurate records of finances, operations, and staff performance.

• Ensure compliance with health, safety, and legal regulations.

• Foster a culture of teamwork, professionalism, and excellence among staff.

• Monitor and respond to guest feedback and implement changes for continuous improvement.

Requirements

• Proven experience managing hotel operations, preferably in Eastern Nigeria.

• Strong knowledge of local customs, customer behavior, and hospitality expectations in the South-East. • Excellent sales and marketing skills with a track record of increasing hotel revenue.

• Ability to analyze market trends and apply innovative strategies to stay competitive.

• Strong leadership, interpersonal, and communication skills.

• Demonstrated emotional intelligence, conflict resolution, and team management abilities.

• Proficiency in hotel management systems and reporting tools is a plus.

• Minimum of OND/HND/BSc in Hospitality Management, Business Administration, or a related field.