Roles and Responsibilities

Key Responsibilities:

Human Resources (HR):

Oversee recruitment, selection, and onboarding of hotel staff.

Maintain up-to-date employee records (contracts, leave, attendance, performance reviews).

Coordinate staff training and development programs to improve service standards.

Handle employee relations, grievances, and disciplinary procedures in line with labor laws.

Ensure compliance with HR policies, health and safety regulations, and labor laws.

Develop strategies to enhance employee engagement and retention.

Administration (Admin):

Oversee office supplies, procurement, and vendor management.

Manage documentation, correspondence, and filing systems (both digital and physical).

Support hotel management in preparing reports, budgets, and administrative policies.

Handle government-related documentation such as tax remittances, pension, and compliance filings.

Ensure smooth daily administrative operations within the hotel.

Qualifications and Skills:

Bachelor’s degree in Human Resources, Business Administration, or related field.

Minimum of 2 years’ experience in HR/Admin, preferably in the hospitality industry.

Knowledge of Nigerian labor laws and HR best practices.

Strong communication and interpersonal skills.

Proficiency in MS Office (Word, Excel, PowerPoint).

Ability to work under pressure and maintain confidentiality.

Good organizational and problem-solving skills.

Working Conditions:

Full-time, on-site role. May require working flexible hours, including weekends and holidays, depending on hotel operations.